📨 How Do I Submit a Ticket?

If you’re looking to get in touch with our support team, here’s how to submit a ticket—or possibly get a faster answer from our Help Assistant. Unfortunately, we do not have a dedicated customer service phone number at this time.

🚀 Quick Steps to Submit a Ticket

1. Start by typing your question

   • Type your question (like “How do I submit a ticket?”) in the Help Chat or Help Center search bar.

     👉 If you're already seeing this message in the Help Chat, you're in the right place—go ahead to step 2!

2. Click “I still need help”

   • At the bottom of the AI’s response, you’ll see a button that says “I still need help.”

     👉 This is a clickable button—tap it to continue!

     Refine your question or submit a ticket

     You’ll see a message that says: “I'm here to help. You can refine your question below, or click one of the buttons below for additional help.”

   • Try refining your question first—our AI might be able to find an answer even faster.
   • Or, click “Submit a ticket” to send your request directly to our support team.

3. We’ll Get Back to You

   Our team usually replies within 1–4 business days via email.