When will I get my reward?

We process redemption requests as quickly as possible, but during high-volume periods, it may take up to 4–6 weeks to complete processing.

Once your reward is processed:

  • Physical cards may take an additional 7–10 business days to arrive.
  • Digital rewards will be delivered by email.

To ensure you receive your reward, add reward@virtualrewardcenter.com  to your safe sender list so it doesn’t end up in your spam folder.

If it’s been more than 6 weeks since your request and you haven’t received your reward, please submit a ticket.

For questions about using your gift card, email: support@virtualrewardcenter.com .

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