Clear your browser cookies

Sometimes, technical issues with our online surveys can be resolved by clearing your browser’s cookies and cache. This helps remove outdated or corrupted data that may be interfering with the survey experience.

✅ Choose Your Browser for Step-by-Step Instructions:

• Internet Explorer: https://support.microsoft.com/en-us/kb/278835
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

After clearing your cache, try accessing the survey again. If the issue continues, please submit a ticket for further assistance.