Survey restarts every time - what to do

If your survey keeps restarting from the beginning, it may be due to a technical glitch or an issue during the redirect process at the end of the survey.

This can sometimes happen if:

• Your browser blocks cookies or session data
• You lose internet connection during the survey
• The survey link is opened in multiple tabs or devices

Unfortunately, if the survey doesn’t register your completion, we may not be able to recover your progress.

✅ What to Do:

Please submit a support ticket. Include the survey link and a brief description of what happened. We’ll check your completion status and assist you with next steps.