Reset your password (Desktop)

Forgot your password? Don’t worry, it’s easy to reset. Just follow the steps below to create a new password and regain access to your account.


  1. Visit https://www.focusgroup.com/ and select "Login" link at the top of the page:

  1. Click on the blue text, "Forgot Password?":

  1. Enter the e-mail address you used to register and click on the "Send Email" button.
  2. You will see confirmation that the e-mail has been sent directly below the "Send Email" button, in the pop-up box.
  3. Check your e-mail! You will find an e-mail, from survey@focusgroup.com which contains a link to recover your password

If you haven’t already, please take a minute to add survey@focusgroup.com to your safe sender list.

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